Ticketing VENUE SERVICES How to buy tickets? Tickets can be purchased through the Box Office located in Al Majaz Amphitheatre on Buhairah Corniche, Sharjah. The Box Office operates from Sunday to Thursday from 8 am – 3pm. The Box Office is open on the day of the event from 4 pm until 9pm. Tickets are available online through Ticketmaster.ae. Any other selling point will be mentioned on the Events page. What are the tickets categories? Diamond Platinum Gold Silver Pearl Can I enter with my E-ticket or must I print it out to swap it with an actual ticket? You can enter the venue with your E-ticket or your printed-at-home ticket. All you need to do is present your ticket to the ushers scanning tickets upon entry to the Venue. What do I do if an event is cancelled or rescheduled? You will be offered a refund or exchange of a ticket if an event is cancelled or rescheduled. What is the age group allowed attend a show? The age group is subject to change according to the event type. Please refer to the Event page for more details. Children under the age of three are only allowed to attend Family events. All children over the age of three will require a ticket. What happens if I can’t attend a show? Al Majaz Amphitheatre does not offer refunds or exchanges as a result of a change in your personal circumstances. How do I report a lost item at Al Majaz Amphitheatre? If you have lost an item at Al Majaz Amphitheatre, please contact firstname.lastname@example.org Can I take photographs and videos inside Al Majaz Amphitheatre? Strictly No recording. No Professional Camera, Audio or Video recordings, including mobile phones, are allowed Can I bring food and drinks inside Al Majaz Amphitheatre? Please note that only cold drinks and water are allowed in the venue. Can I bring strollers inside Al Majaz Amphitheatre? Strollers are not permitted into the Main Auditorium of Al Majaz amphitheatre. Are there available parking? There are dedicated areas for Al Majaz Amphitheatre visitors. Please refer to your ticket type for parking location. Valet parking inside Al Majaz Amphitheatre is available for Diamond and Platinum tickets holders. All parking areas are free of charge including the shuttle buses. Is there a dress code? We encourage you to look your best, more than casual less than formal! What time do the doors open for a show? Doors open one hour before the event starts. Are there ATMs available? There are no ATMs available inside the venue; however, you can buy tickets/purchase food and drinks using your card. Is Al Majaz Amphitheatre wheelchair accessible? Yes, to ensure an easy access please contact email@example.com.